FAQs

A Blind Date with a Book is a surprise reading experience designed to help you discover your next favourite read. Simply choose your preferred genre and we'll select a book for you, keeping the title and cover hidden until you open it.

Each Blind Date with a Book package includes a hand-picked book, a genre-themed bookmark, a drink of your choice, a biscuit, a book review card, annotation tabs and genre-themed stickers - everything you need for a cosy reading moment.

The surprise is part of the fun, so you won't choose the exact title you receive. You can select from the preferences available when placing your order, and we'll use these to help us choose a book we think you'll enjoy.

If you provide details of books or authors you'd like us to avoid, we'll do our best to take these into account when choosing your book. As each Blind Date with a Book is a surprise, however, we can't guarantee that you won't receive a title you already own.

Yes. All of the books included in our packages are brand new and are packaged with care before being sent to you.

No. Our bookish coffee cups are not dishwasher or microwave safe and should be hand washed with care. Please follow the care instructions on the product page and on the care card included with your tumbler.

Absolutely! A Blind Date with a Book makes a lovely gift for any book lover. We can send your order directly to the recipient - just make sure you enter their delivery address correctly at checkout.

Yes! If you're purchasing one of our Birthday Bundle Boxes as a gift, we can write a personal message in the birthday card included in the box. Simply provide your message when placing your order.

UK orders are sent using Royal Mail Tracked 48 or Royal Mail Tracked 24, depending on the option selected at checkout. You'll receive tracking information once your order has been dispatched.

For orders to the USA and Canada, the available delivery services will be shown at checkout. You can choose the service that best suits you from the options available for your destination.

Yes. We offer free standard UK delivery on orders over £40. Orders of £40 or less are subject to our standard delivery charge, which will be shown at checkout.

As many of our orders are prepared and packed by hand, please check the product page for any applicable processing time.

For UK orders, delivery time will depend on the Royal Mail service selected at checkout.

For orders to the USA and Canada, available shipping services and estimated delivery times will be shown at checkout. International delivery estimates are provided by the carrier and may be affected by customs processing, weather, local delivery delays or other circumstances outside our control.

Delivery times are estimates and may occasionally be affected by delays outside our control.

Yes. We currently ship selected products to the USA and Canada, as well as throughout the UK.

Our USA and Canada product ranges may differ slightly from our UK range, as some products cannot be shipped internationally due to carrier, customs or import restrictions.

For USA and Canada orders, available shipping services, duties and taxes are calculated at checkout through Shopify Managed Markets. Where applicable, duties and taxes are included in the amount you pay at checkout, so you should not usually need to pay any additional duties or taxies yourself.

We're sorry if something arrives damaged. Please contact us as soon as possible with your order number and photographs of both the damaged item and its packaging.

We'll review the issue and do our best to put things right.

Due to our items being personalised and made specifically for each order, we are unable to accept returns or offer refunds if you change your mind or no longer want the item.

Of course, if there are any issues with the items you order, please get in touch and we will put things right.

Please see Returns & Refunds Policy for full details.

Please contact us as soon as possible if you'd like to cancel or change your order.

Because we begin preparing orders shortly after they're placed, we can't always guarantee that changes can be made. If your order has already been dispatched, our normal returns and cancellation terms will apply.

If you have a question that isn't answered here, please get in touch with us at hello@acosyread.com. We're always happy to help!